Dear Mr. Storey,
I wanted to let you know how pleased I am with the customer service and quality of workmanship I recently received following an EF0 tornado that damaged my N. Fort Worth home (e.g., roof, fence, etc.). I thought it important you know that Andrew Mullins has been readily available from the very beginning and walked us through each step of the process. He remained accessible at all times and handled all inquiries and concerns immediately. I’m also confident that Andrew’s experience and expertise in his field ensured we received everything we needed from our insurance company…he has been a tremendous advocate.
It is very easy to become overwhelmed and end up feeling as though you were ‘taken for a ride’ when dealing with unexpected major repairs, but I can honestly say that I felt like I was always a priority and that your company understands the true meaning of customer service. Quality driven and reliable service by contractors is rare in my experience.
Thank you and Andrew for your excellent service!